To contribute to the new 5-Year Strategic Plan for the Division of Students, please access our collaborative mural to add your thoughts, ideas, and suggestions.
Agenda
Let’s kick-off the week with a welcome from our Provost & Vice-President Academic, Lisa Philipps and our Vice-Provost, Students Lucy Fromowitz.
Keynote Session: The Future of Our Students by Lucy Fromowitz
This session will discuss the future of our students and how this information can inform and influence what we do and how we do it.
Agenda
The goal of this presentation is to allow the participant to consider how well-being impacts both first generation students and students with disabilities who often share the same vulnerabilities. Challenges both of these groups of students face along with a framework to address these vulnerabilities will be discussed. Putting in place supports to address the challenges that some of the most vulnerable and at risk students face can also be supportive to the entire student population allowing everyone to flourish.
In this interactive workshop you will be introduced to the mindset and process of service design as it applies to student services. You will leave feeling prepared to learn how to design improved services in “student service excellence level 2”. Key activities in this workshop will include: understanding the mindset of service excellence; learning how to influence service systems; and selecting a service design opportunity to develop in “level 2”.
Agenda
If a conversation is hard, it’s probably the one worth having.” Sparked by the recent anti-Black racism protests around the world, this interactive session will utilize a conversational toolkit*, wildcards and a series of dialogue-based questions that will help to empower difficult conversations around race and privilege with one another, but most importantly — with ourselves. The session will also engage participants in gaining perspective on and challenging the assumptions we make about one another based on our personal privileges. This conversation is not easy. It does not end when the hype slows, or after a week of posting on our social media. It is life long work, and it begins with ourselves. So lets connect.
*adapted from We’re Not Really Strangers: Race and Racism Digital Toolkit
- Moderated by Lara Ubaldi
- Panelists: Catherine Salole; Emilie De Oca Sarasua; Michelle Greve; Nadia DiRienzo; Nick Valentino; Rose Ciddio; Victoria Stacey
Like other colleges and universities, York has processes to identify students who are struggling academically and formally notify them about their academic progress. Inspired by research conducted by colleagues at Mohawk College, learn how two different areas at York intentionally redesigned their academic intervention letters in 2019-2020 to be more attuned to students’ feelings and concerns about their academic status.
This presentation will illustrate how to adapt formal communications with students during times of academic difficulty to:
In this hands-on workshop, you will be guided through a repeatable process to improve a service you deliver in your role and you will leave with initial prototypes of what the improved, future version of the service could look like. In doing so, you will learn how to use elements of the Service Excellence Toolkit along with fundamental human-centered design and innovation skills to improve services on an ongoing basis. Key activities will include: deeply understanding the current experience of your clients; exploring possible opportunities to better serve them; and building out some of the most promising opportunities for feedback.
Agenda
How can we support student wellbeing during these times of uncertainty? This presentation introduces Student Counselling & Development, the department in the Division of Students that provides mental health and counselling supports to the Keele Campus. Topics that will be covered include 3 big ideas about mental health, an overview of the department, walk-in counselling, the SCD Service Delivery Model, data collection and evaluation, and referring students to SCD. There will also be time for Q&A. We look forward to seeing you there!
If a conversation is hard, it’s probably the one worth having.” Sparked by the recent anti-Black racism protests around the world, this interactive session will utilize a conversational toolkit*, wildcards and a series of dialogue-based questions that will help to empower difficult conversations around race and privilege with one another, but most importantly — with ourselves. The session will also engage participants in gaining perspective on and challenging the assumptions we make about one another based on our personal privileges. This conversation is not easy. It does not end when the hype slows, or after a week of posting on our social media. It is life long work, and it begins with ourselves. So lets connect.
*adapted from We’re Not Really Strangers: Race and Racism Digital Toolkit
Featuring our in-house sewing expert Julie Parna from the Office of the Vice Provost Academic, join the Zoom tutorial and learn how to make your own non-medical mouth and nose cover. Help keep our community safe.
In this interactive workshop, you will be introduced to the mindset and process of service design as it applies to student services. You will leave feeling prepared to learn how to design improved services in “student service excellence level 2”. Key activities in this workshop will include understanding the mindset of service excellence; learning how to influence service systems; and selecting a service design opportunity to develop in “level 2”.
Whip up some healthy snacks with Alisha Koebel, Fitness & Lifestyle Coordinator from our Athletics & Recreation unit. Follow along to make microwave potato chips, farmer and rice salad and stone fruit salad (supplies needed: potatoes, 2 Nectarines, 2 Plums, 2 Peaches, 1 tomato (cook using Heirloom), 1 cup cherry tomatoes, 2 garlic cloves, 1 tablespoon Dijon mustard, ¼ cup champagne/balsamic vinegar, 2 tbsp lemon juice, 2 tbsp agave, 1 tsp red pepper flakes, salt and pepper, ½ cup olive oil)
Farmer Rice Salad (2-4 servings): ¾ cup uncooked rice, ¼ cup lime juice, ¼ cup olive oil, ½ tbsp agave, ¼ tsp smoked paprika, ¼ tsp cayenne, ¼ tsp cumin, ¼ tsp garlic powder, salt and pepper, ½ red pepper, ½ green pepper, ½ red onion, ½ can black beans, 200g corn, 2 tomatoes, ½ cup coriander.
In this hands-on workshop, you will be guided through a repeatable process to improve a service you deliver in your role and you will leave with initial prototypes of what the improved, future version of the service could look like. In doing so, you will learn how to use elements of the Service Excellence Toolkit along with fundamental human-centered design and innovation skills to improve services on an ongoing basis. Key activities will include: deeply understanding the current experience of your clients; exploring possible opportunities to better serve them; and building out some of the most promising opportunities for feedback.
Agenda
How can we support student wellbeing during these times of uncertainty? This presentation introduces Student Counselling & Development, the department in the Division of Students that provides mental health and counselling supports to the Keele Campus. Topics that will be covered include 3 big ideas about mental health, an overview of the department, walk-in counselling, the SCD Service Delivery Model, data collection and evaluation, and referring students to SCD. There will also be time for Q&A. We look forward to seeing you there!